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By default, you can only enroll up to 16 devices under one username. You can lower the number of devices threshold. If you attempt to enroll...

published on December 17, 2021

Zscaler Client Connector is not supported for use with Virtual Apps and Hosted Shared Desktops. This is because Zscaler does not support concurrent user sessions...

published on December 17, 2021

WindowsFull-Tunnel Mode: Only Tunnel with Local Proxy (Packet Filter Based)Split-Tunnel Mode: Either Tunnel with Local Proxy (Packet Filter Based) or Tunnel (Packet Filter Based).macOSOnly Tunnel with Local Proxy (Packet Filter Based)iOSTunnel...

published on December 17, 2021

Quick Access to lists of error messages your user might see on Zscaler Client Connector that your users might encounterReference :https://help.zscaler.com/z-app/zscaler-app-errors

published on December 17, 2021

Solution:Uninstall ZCC from the machine. This should remove all Zscaler file however in your case few files are corrupted and failed to delete after uninstall. Delete...

published on December 17, 2021

If you encounter an error like “This program cannot display the webpage”. This error normally occur when the Internet Explorer version is lower than 11.Solution:To...

published on December 17, 2021

If you face messages like “The signed in user <username>@<non-organization email domains> is not assigned to a role for the application”. This error can occur...

published on January 6, 2022

Experience 3005 error when try to login.This occur when the device sends an invalid request.Troubleshooting:Update your Zscaler Client Connector to its latest version.Try to Log...

published on December 17, 2021

Zscaler 2.2.xx version and above version have issue when running tunnel 2.0 in macOS Mojave version. Tunnel 2.0 will not be able to use. In...

published on December 17, 2021