IdP Integration: Google Workspace
Configuration Guide for Google Apps This guide provides information on how to set up Google Apps as an IdP for ZIA. Prerequisites Ensure that you......
Install Zscaler Root Certificate in MacOS
- Login to your ZIA portal. Policy > Access Control - SSL Inspection > Download Zscaler Root Certificate - Access your default browser. Settings >......
Installing Zscaler Root Certificate for macOS + iOS Devices
Installing Zscaler Root Certificate for macOS Devices - Download the Zscaler Root Certificate CRT or CER file. - Navigate to Finder > Applications > Utilities......
iOS High Data Usage
Data usage in iOS combines the actual app's data usage along with the VPN adapter usage which results in showing 200% of the actual data......
Load Balancing for PAC Forwarded Traffic
Many organizations use only Zscaler Client Connector as the traffic forwarding method, which means that a lot of users from one physical location may connect......
Looking Up and Updating URLs
To use Site Review: - Go to https://sitereview.zscaler.com/ - In the Enter URL field, add a URL or IP address. Use Enter on your keyboard......
Measuring the Performance of the Zscaler Service
Broadband “speed testing” emerged as one of the primary metrics for measuring cloud based throughput, especially an entire segment of routed customer’s traffic. Common tools......
Microsoft Quick Assist
Quick Assist is a Windows 10 application that enables a person to share their device with another person over a remote connection. Your support staff......
New Format for Creating a Support Ticket in the Admin Portal.
Login to you Admin Portal ZIA (admin.<cloudname>.net) or ZPA (admin.private.zscaler.com) Hover your mouse pointer in the question mark (?) icon. Under support click ‘Submit a......
Normal Block Policies vs Malicious Block Policies
In Normal Block Policies: If it is a normal URL Filtering & Cloud App Control policy or any other policy, you will be presented with......
One-Click Office 365 Configuration
What you will see after enabling One-Click Office 365 Configuration: - The Office 365 One Click Exception Configuration option will be grayed out. - A......
Policy Reasons
This article provides an explanation of the policy actions that are seen in Insights and NSS reports. Policy Reason Feature Description Access denied due to......
